Some of our customers have experienced productivity gains of up to 40%. What will yours be? Add to that garments which are more durable and your investment looks all the more attractive.

Our garments have been tested and proven in some of the harshest environments on the planet. Through that knowledge, coupled with fabric choice and attention to detail in both design and manufacturing, SWAZI® garments are guaranteed to outperform any clothing your staff may have worn in the past.

We employ in-house sophisticated fabric and garment technology to ensure the clothing you will purchase is the world's most durable. This added assurance gives you more comfort, more productivity and ultimately more profit.

From concept, to research, design and field testing, we are able to tailor-make a solution for your staff. If your industry has requirements that clothing must perform to meet certified standards, or meet specialized criteria, then we can help.

A couple of examples of projects we have assisted on are clothing staff who were working in the malaria-ridden tropics and a helicopter company whose pilots were conducting early morning frost control with the doors removed from their helicopters...if we don't have it - we can make it!

Our Design Team can visit your site to work with your team, going that extra mile to ensure the outcome to your apparel challenge is a conclusive and satisfying result.

Here's how we will help make your brand stand out from your competition. If that first impression really is important, then make it count by supplying staff with garments that fit well, function superbly, all made using only the finest quality fabric. We'll walk you through each step.

The benefits are very real. For your customers it speaks volumes about your brand integrity. So why not ensure you take centre stage to create an impression of lasting quality in all aspects of your business. We'll make dead sure your company logo is reproduced, whether embroidered, printed or sublimated, in perfect detail.

We understand high visibility and what's more, we have few secrets when it comes to making gear that will boost your staff productivity while working in cold wet conditions. How so? Here so.

Our range of high visibility has been verified both Compliant and Certified. Made from rugged fabric and outstanding workmanship, it not only performs well, it outperforms the competition in durability and design.

Choose from our comprehensive range of world-class garments or speak to us about your own requirements. With all the current standards and regulations that abound, we can also help with deciphering the gobbledegook and walking you through what your responsibilities are given the nature of your work.

Or how about this for an incredibly innovative promotional idea, your company logo personalized on a SWAZI voucher. You choose the face value of the voucher, yet only pay the reduced trade rate. It's a unique way of promoting your business while at the same time allowing your customers to go to the goody bag and select items they'll really love.

It's timely. It's accurate and it takes all the hassle out of staff clothing logistics. No more need to keep boxes of garments in your prime storage space. Nor have someone rummaging through them to find the right size. We'll do all that for you.

Each garment is barcoded with your company, style and size. You only have to email an order and we'll despatch it same day. We can also provide data on average sizing, manage your minimum stockholding for refill and give you up to date reports on what stock we hold for you in our warehouse. No worries.

NEW ZEALAND ORDERS:

Orders for delivery to a New Zealand Address

Please allow 2-3 working days for most urban addresses.

Allow an extra 2 days for rural delivery.

OVERSEAS ORDERS:

Orders are charged in New Zealand Dollars ($NZD) and will be charged to your credit card by your card provider at their prevailing exchange rate on the day that your credit card is charged.

Orders may be subject to duties or taxes once the arrive at your country's customs. These rates are determined by the government of the country the order is being shipped to and are the responsibility of the person receiving the order.

Please allow 10-15 working days for delivery.

RETURNS & EXCHANGES

Swazi is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in original condition with all labels and swing tags still attached within 15 days of receipt and we will replace it or refund your purchase price using the original payment method. To return products to Swazi, please complete and enclose the Garment Exchange Form, affix postage to your package and send it to:

Swazi Apparel Ltd
PO BOX 567
Levin 5540
New Zealand

Our quality control team inspects every delivery into Swazi to ensure that the products you receive meet our high quality standards. However if you do receive a product that is faulty, please don't hesitate to call us toll free 0800 4SWAZI to arrange free return delivery and an exchange or refund. Should a fault appear after a garment has been worn, please follow the Warranty & Repairs process. Unfortunately postage charges on non-faulty returns are not refundable.

The Unique Swazi Lifetime Warranty:

All Swazi garments are unconditionally warranted against faulty fabric and workmanship for the natural life of the garment. We reserve the right to repair or replace a garment or decline a claim at our discretion.

Fleece Garment Repairs:

Swazi undertake to repair your fleece garment if it has been accidentally torn or damaged, free of charge, for the natural life of that garment while under recreational use. (Yep, you read that right). This warranty is subject to the garment being repairable and applies to the fleece fabric components of the garment only.

Aegis® Garment Repairs:

If you perforate or rip your Aegis® garment, please contact your retailer or Swazi for a repair quotation. There is a small charge for all Aegis® repairs - this will be discussed with you once your garment has been assessed.

Zip Repairs:

Should you damage a zip in your garment you can send it back to us for a replacement zip. There is a charge for this service of $30 per zip. If the zip has failed due to a manufacturing fault then we will replace it at no charge. Can't say fairer than that...

Repairs Process:

Wash and dry your garment (we really don't want your blood and guts in our nice clean manufacturing room).

Complete the Garment Repair Form

Send $10 Postage & Packing along with your clean garment and completed Garment Repair Form to: Swazi Apparel Ltd, PO Box 567, Levin, New Zealand

When returning gear to our workshop, please write the following on the outside of the package: 'Clothing returned to manufacturer for credit/repair/exchange' It helps our friends at customs categorise it and means we get the gear quicker.

Please note that if the garment is not washed or accompanied by the Postage & Packing fee then it will not be repaired. And Davey said if you send us a filthy garment with blood or cow poop all over it, he'll put a dog turd in the pocket before it's sent back to you. Honest, he did say that.

We often get asked the same questions about our products and services, so the most common ones are right here:

1. How do I contact Swazi?

Swazi is based in Levin, New Zealand - where we design and make all of our gear. Get in touch with our people during office hours Monday - Friday 8.30am - 5pm (New Zealand time). If you want to send us something: Swazi Apparel Limited, 94 Oxford St, PO Box 567 Levin, New Zealand Ph. +64 6 368 4822 Fx. +64 6 367 9246 E-mail: [email protected]

2. How do I order on your website?

Click on the product menu to view our product section pages, add items to a shopping cart and then proceed to the secure payment section of the site. No brainer.

3. Where can I get a Cattledog?

Email us at [email protected] and we'll get one in the post to your. But please note that all the product information (minus the stories) that is in the Cattledog is on our website.

4. How do I find a store near me?

We only sell our products through the very best retailers - we're very selective about who we have representing our gear! Find out where your nearest store is by clicking on the Swazi Stockists section.

5. What is the Swazi Warranty?

All Swazi garments are unconditionally warranted against faulty fabric and workmanship. We reserve the right to repair or replace at our discretion. We have a specific page for more details on our Warranty and repairs and returns policies here.

6. How do I send my gear back for repair?

Sadly, even astoundingly amazing Swazi garments occasionally require repairs. As a New Zealand based manufacturer we are one of only a few retailers who offer a repair service on our garments. You need to have a look at our Repairs page and follow the instructions there.

7. My gear has lost some of it's water repellency - what can I do?

The simplest way to restore DWR (Durable Water Repellency) is to tumble dry or iron your garment. DWR is the ability of water to bead up and roll off the outer fabric instead of being absorbed. It's an ultra thin treatment that changes the surface tension of the garment and can be easily restored by applying heat. Over time the DWR will require replacing due to flex, abrasion and dramatic temperature changes. Use a fluoropolymer based water repellent spray-on treatment available at outdoor shops. We recommend Grangers XT spray.

8. How do I know what size I need?

Every individual product page has a link to our size chart.

9. How do I clean my Aegis® jacket?

It is very important to wash your Aegis® outerwear regularly to maintain it's performance. Before laundering, always consult your garment's care label to be completely sure. Machine wash separately on warm (40°C) using pure soap, double rinse and spin. We recommend pure soap products as they are less likely to leave a residue that will affect the Durable Water Repellent (DWR) finish. Don't use bleach or fabric softener. Pre-wash stain removers can be used to treat stains on your garment. Treat stains as quickly as possible for best results. Ensure your garment is rinsed well after washing. Re-treat with DWR finish when required. Tumble Dry on a warm setting (55°C) until dry. Heat from the tumble dryer helps to enhance the Durable Water Repellency on the surface of the outer fabric - as it is heat activated. Tumble drying is recommended, however, ironing on the lowest steam setting will achieve a similar result. Dry cleaning is recommended for well used, dirty, sweaty and stained garments. Occasional dry cleaning won't harm the Aegis® membrane and thoroughly cleans your garment. Ask your dry cleaner to use clear solvent and to apply a fluoropolymer based water repellency treatment to the outer fabric.

10. What does waterproof mean?

Waterproof means exactly that - waterproof. A product is either waterproof or it isn't. You can't make a product that is 'more waterproof'. You can however make a product that is 'more water resistant'. Water resistance is not water-proofness. Water resistance means that the product will resist water up to a point, then will begin to compromise. Waterproof means that the product is waterproof - no water, no compromise. Swazi products are waterproof.

11. Why am I getting wet?

The first question is are you feeling wet or just cold? If you are just cold it usually means that the outer fabric is wetting-out and is absorbing water. Often just washing and drying the jacket will solve this problem. If you are still having wetting-out issues then an application of DWR (Durable Water Repellancy) is usually the solution. We recommend Grangers XT spray however you can ask your local dry cleaner to use clear solvent and to apply a fluoropolymer based water repellent to the outer fabric. If you are getting wet inside the jacket there can be two reasons why - the most common is that the pores in the Aegis® membrane are blocked preventing perspiration from escaping from the garment. The vapours collect and condense then soak into your layer under your jacket causing you to feel wet. Often a good wash and dry to clean the outer fabric and the membrane will solve this problem. Less commonly there may be minuscule holes in the membrane. Swazi AEGIS® fabrics are very waterproof and incredibly durable, however, like ALL fabrics they are not indestructible or bulletproof. They can be punctured by sharp objects like barbed wire or spiky vegetation and when the fabric is punctured it will leak. Mostly these tiny puncture holes are not visible to the human eye, but can be detected in our water testing lab. Our advice is be extremely careful of sharp objects - the general rule is if it can pierce the skin on the palm of your hand then it can also pierce the membrane in your garment. If you are getting wet inside your jacket and a thorough wash has not improved the issue then send it in to us for testing. Our Customer Services team will let you know lickety-split what the issue may be.

If you have any questions regarding Swazi Apparel Ltd or Swazi products check out our FAQ pages as your question may have already been asked. If not, or if you want to talk to a real person you can contact us using the details below.

Phone FREE in NZ: 0800 4 SWAZI (0800 479-294)

Phone in NZ: (06) 368 4822

Fax in NZ: (06) 367 9246
International Ph: +64 6 368 4822
International Fax: +64 6 367 9246
Email: [email protected]
Office Hours: Monday to Friday, 8.30am to 5pm (New Zealand time)

New Zealand Orders:

Orders for delivery to a New Zealand Address

Please allow 2-3 working days for most urban addresses.

Allow an extra 2 days for rural delivery.

Overseas Orders:

Orders are charged in New Zealand Dollars ($NZD) and will be charged to your credit card by your card provider at their prevailing exchange rate on the day that your credit card is charged.

Orders may be subject to duties or taxes once they arrive at your country's customs. These rates are determined by the government of the country the order is being shipped to and are the responsibility of the person receiving the order.

Please allow 10-15 working days for delivery

Pricing:

Under New Zealand government regulations, there is a 15% Goods and Services Tax (GST). All products listed on this site in New Zealand dollars include GST, except where noted. NOTE: This tax does not apply to orders mailed directly overseas and will not be charged for international orders. If you select an alternative currency the price will not show the GST component.

The Unique Swazi Lifetime Warranty:

All Swazi garments are unconditionally warranted against faulty fabric and workmanship for the natural life of the garment. We reserve the right to repair or replace a garment or decline a claim at our discretion.

Fleece Garment Repairs:

Swazi undertake to repair your fleece garment if it has been accidentally torn or damaged, free of charge, for the natural life of that garment while under recreational use. (Yep, you read that right). This warranty is subject to the garment being repairable and applies to the fleece fabric components of the garment only.

Aegis® Garment Repairs:

If you perforate or rip your Aegis® garment, please contact your retailer or Swazi for a repair quotation. There is a small charge for all Aegis® repairs - this will be discussed with you once your garment has been assessed.

Zip Repairs:

Should you damage a zip in your garment you can send it back to us for a replacement zip. There is a charge for this service of $30 per zip. If the zip has failed due to a manufacturing fault then we will replace it at no charge. Can't say fairer than that...

Repairs Process:

Wash and dry your garment (we really don't want your blood and guts in our nice clean manufacturing room).

Complete the Garment Repair Form

Send $10 Postage & Packing along with your clean garment and completed Garment Repair Form to: Swazi Apparel Ltd, PO Box 567, Levin, New Zealand

When returning gear to our workshop, please write the following on the outside of the package: 'Clothing returned to manufacturer for credit/repair/exchange' It helps our friends at customs categorise it and means we get the gear quicker.

Please note that if the garment is not washed or accompanied by the Postage & Packing fee then it will not be repaired. And Davey said if you send us a filthy garment with blood or cow poop all over it, he'll put a dog turd in the pocket before it's sent back to you. Honest, he did say that.

Returns & Exchanges:

Swazi is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in original condition with all labels and swing tags still attached within 15 days of receipt and we will replace it or refund your purchase price using the original payment method. No hard feelings. To return products to Swazi, please complete and enclose the Garment Exchange Form, affix postage to your package and send it to: Swazi Apparel Ltd, PO BOX 567, Levin 5540, New Zealand. Our quality control team inspects every delivery to ensure that the products you receive meet our high quality standards. However if you do receive a product that is faulty, please don't hesitate to call us toll free 0800 4SWAZI to arrange free return delivery and an exchange or refund. Should a fault appear after a garment has been worn, please follow the Warranty & Repairs process. Unfortunately postage charges on non-faulty returns are not refundable.

Your Privacy:

We respect your privacy and we provide you with the right to see and/or correct your personal information. We do not sell our mailing list, nor do we disclose private information to any other person or company. We just think that would be bloody rude. Occasionally we may contact you to obtain further information or to offer other products or services that we feel may interest you. Should you prefer not to be contacted, please let us know and we will ensure it doesn't happen again. Promise.

STOCKISTS

We reckon the stuff we make is pretty special so it probably goes without saying that you won't find it on every street corner. We sell through our website, our own shop attached to the factory and through a very select group of retailers - listed below. We also sell our Dairy By Swazi range exclusively through RD1 stores nationwide - if there is anything from our range that you need, your local RD1 will be able to order it in for you.

NEW ZEALAND

The Swazi Shop

94 Oxford Street, Levin (SH1 opposite the Adventure Park)
Phone: 06 368 4130
[email protected]
Open 7 days a week, 9am to 5pm.
Not just a shop it's a whole Swazi experience!

RD1 Pukekohe

239 Manakau Road, Pukekohe

Phone: 09 237 1176
[email protected]
Stocking the widest range of Swazi in the Franklin area!

Haddad's Clothing

67-69 Maniapoto Street, Otorohanga
Phone: 07 873 8377
Visit John & Karam for old school customer service!

Forbes & Co. Ltd

111 Maraekakaho Rd, Stortford Lodge, Hastings.
Phone: 06 878 7830

H&F Wanganui

64 Carlton Avenue Whanganui
Phone: 06 348 0400
Stocking a HUGE range of Swazi!

The Loggers Shop

4/38 Ellis Street, Brightwater, Nelson
Phone: 03 42 4076
www.logger.co.nz

H&F Marlborough

46 Main Street Blenheim
Phone: 03 579 1600

H&F Kaikoura

Harakeke Shopping Centre 130 Beach Road, Kaikoura
Phone: 03 319 6648

H&F Christchurch City

575 Colombo Street Christchurch Central
Phone: 03 377 5090

Louk Clothing

The Old Post Office, 47-49 Talbot Street, Geraldine
Phone: 03 693 9070
www.louknzclothing.co.nz

RD1 Stores Nationwide - find your local one here

OUTSIDE NEW ZEALAND

UK - Tamarack Outdoors

Unit 4, The Creamery Industrial Estate, Barnacrre PR3 1GD Garstang
Phone: 01995 601011
Email: [email protected]
Open 6 days per week, 9am to 5pm.

UK - Ray Mears Bushcraft

Online sales only www.raymears.com

Wild Deer Australia

Online sales only www.wilddeer.net.au