Deliveries & shipping

NEW ZEALAND ORDERS:

Orders for delivery to a New Zealand Address

  • Please allow 2-3 working days for most urban addresses.
  • Allow an extra 2 days for rural delivery.

OVERSEAS ORDERS:

  • Orders are charged in New Zealand Dollars ($NZD) and will be charged to your credit card by your card provider at their prevailing exchange rate on the day that your credit card is charged.
  • Orders may be subject to duties or taxes once they arrive at your country’s customs. These rates are determined by the government of the country the order is being shipped to and are the responsibility of the person receiving the order.
  • Please allow 10-15 working days for delivery.

Swazi Apparel Ltd is a 100% New Zealand owned and operated Company

If you have any questions regarding Swazi Apparel Ltd or Swazi products check out our FAQ pages as your question may have already been asked. If not, or if you want to talk to a real person you can contact us using the details below, or simply fill in the form to the right.

Phone FREE in NZ: 0800 4 SWAZI (0800 479-294)

Phone in NZ: (06) 368 4822

Fax in NZ: (06) 367 9246

International Ph: +64 6 368 4822

International Fax: +64 6 367 9246

Email: [email protected]

Office Hours: Monday to Friday, 8.30am to 5pm (New Zealand time)

Duty & Customs Charges:

Please note that all good exported from New Zealand may be subject to duty tax, payable upon the receipt of goods into the destination country. Payment for this is the responsibility of the receiver. Unfortunately we have no control over an individual country’s tax and as such Swazi cannot accept responsibility for goods that may have been subject to it. We cannot credit any goods that have been returned because of a customer’s refusal to pay this tax

Pricing:

Under New Zealand government regulations, there is a 15% Goods and Services Tax (GST). All products listed on this site in New Zealand dollars include GST, except where noted. NOTE: This tax does not apply to orders mailed directly overseas and will not be charged for international orders. If you select an alternative currency the price will not show the GST component.

Currency:

International orders are charged in New Zealand dollars and are converted by your card provider to your local currency at the prevailing exchange rate.

Backorders:

If an item you have ordered is temporarily unavailable, the item will remain on backorder until it becomes available. Any available items will be sent at the time of order. No additional freight will be charged as a consequence of a split delivery.

Made-to-order and pre-orders:

If an item you have ordered is advertised as made to order, or is a preorder item, it will be dispatch in accordance with the date specified on the product page at the time of purchase.